Just got back from defending my friend in small claims court. If you dont know the story, I will rehash a bit, you guys will apreciate this:
My friend brought her car to Valvoline to have the oil changed. They also changed the tranfer case fluid. 1/2 mile down the road after service, she hears a horrible grinding noise. She brought it back, and of course they gave her the runaround; wasnt their fault. She brought it to the Chrysler dealer and they put a new transfer case in to the tune of $3000.
She had me pull the transfer case (NP 247) apart to find out what happened inside. Big BOO BOO on Valvolines part. They pulled the wrong plug. The detent plug/ ball/ spring assembly was pulled out instead of the drain plug, causing the shift fork inside to misalign and wipe out the fork internally.
We went to court together and I testified to this. The Judge adjourned the case because Valvoline didnt have an "expert witness" to examine the trans case. Well, their "ASE certified master tech" took a look at it and we were back in court today.
The judge let me and the "ASE certified master tech" (which he mentioned about 100 times
) debate back and forth about the technical side of it. The guy probably thought he was going to stomp on me (being uncertified and very young) but this guy didnt know his butt from a hole in the ground. (Though he pretended too) We went back and forth for 3 hours. In the end he looked very foolish and it was very obvious that the judge thought so too. (What was that ASE thing again????) We are going to be notified by mail as to the judgement, but we have a very good idea (just about positive) that we won.
The adrenaline is still pumping... I love a good debate.
My friend brought her car to Valvoline to have the oil changed. They also changed the tranfer case fluid. 1/2 mile down the road after service, she hears a horrible grinding noise. She brought it back, and of course they gave her the runaround; wasnt their fault. She brought it to the Chrysler dealer and they put a new transfer case in to the tune of $3000.
She had me pull the transfer case (NP 247) apart to find out what happened inside. Big BOO BOO on Valvolines part. They pulled the wrong plug. The detent plug/ ball/ spring assembly was pulled out instead of the drain plug, causing the shift fork inside to misalign and wipe out the fork internally.
We went to court together and I testified to this. The Judge adjourned the case because Valvoline didnt have an "expert witness" to examine the trans case. Well, their "ASE certified master tech" took a look at it and we were back in court today.
The judge let me and the "ASE certified master tech" (which he mentioned about 100 times
![Roll Eyes (Sarcastic)](https://f-body.com/core/images/smilies/rolleyes.gif)
The adrenaline is still pumping... I love a good debate.
![Big Grin](https://f-body.com/core/images/smilies/biggrin.gif)
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