Originally posted by N20LT4Bird
Yup. I hate to admit it, but I worked as a technician and service writer at Pep Boys while I was going to college. Yes, they are idiots (what do you want for 6 bucks an hour?) and yes the computer systems are not very good and are filled with errors and misinformation.
My best friend (and roomate) and I worked there for 3 years though. What a blast! Ive got more stories from Pep Boys to keep me smiling for years to come
....One of my favorites was when he and I did a set of tires on a cavalier for a customer. We literally could do a set of tires in 10 minutes (2 guys, 2 of each machine, 4 tires, mounted, balanced - 10 minutes.) We used to make a game of how fast we could do it when working together. Anyways, we did these tires and handed the work order in to the writer. THe customer was 
and shopping and keeping an eye on the parking lot to see is his car was finished. After an hour and half of the customer makes his way around to the service desk and asks the writer where the H*** is his car. The writer calls me up and I tell him it was done over an hour ago. The customer tells me his car never left the parking spot.....of course I say "thats impossible.....its done....we had it done ten minutes after we got the keys." So, I went out to show the customer his new tires and the car I worked on was GONE! The customers car was still there, unmoved. We finally figured out that his keys started another Cavalier in the lot...same year...everything. We mounted four tires on another customer's car while they were in buying parts. Whoever it was drove away with four BRAND NEW tires and didnt even know it! 
What are the chances of that happening?? We laughed for days on that one!
My best friend (and roomate) and I worked there for 3 years though. What a blast! Ive got more stories from Pep Boys to keep me smiling for years to come
....One of my favorites was when he and I did a set of tires on a cavalier for a customer. We literally could do a set of tires in 10 minutes (2 guys, 2 of each machine, 4 tires, mounted, balanced - 10 minutes.) We used to make a game of how fast we could do it when working together. Anyways, we did these tires and handed the work order in to the writer. THe customer was and shopping and keeping an eye on the parking lot to see is his car was finished. After an hour and half of the customer makes his way around to the service desk and asks the writer where the H*** is his car. The writer calls me up and I tell him it was done over an hour ago. The customer tells me his car never left the parking spot.....of course I say "thats impossible.....its done....we had it done ten minutes after we got the keys." So, I went out to show the customer his new tires and the car I worked on was GONE! The customers car was still there, unmoved. We finally figured out that his keys started another Cavalier in the lot...same year...everything. We mounted four tires on another customer's car while they were in buying parts. Whoever it was drove away with four BRAND NEW tires and didnt even know it! What are the chances of that happening?? We laughed for days on that one! That's too funny. It doesn't completely shock me, however. If it was an older Cavalier, it makes sense. For some reason, GM's older style lock cylinders would mysteriously become interchangable with age. The key to my '84 Grand Prix used to start my Brother's '77 Camaro with a little coaxing. He used them on more than one occasion when he would lose his.
Another nice feature was I could take the key out of the ignition while the car was running. It was useful when I needed to get something out of the trunk and didn't want to shut the car off.
)
I endind up having to show em what a serpetine belt was on my car...and he swore it was a timing belt. Whatever...just give me my timing belt.
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